Frequently Asked Question
Will it replace my staff?
No—Easy Assist AI handles repetitive inquiries and lead capture so your staff can focus on high-value conversations and clients.
Can I try your service for free?
Yes, we have a free plan for everyone to try our smart chatbot. Start your free trial here - https://app.easyassistai.com/signin
How much does it cost?
Easy Assist AI has PH-friendly monthly plans (PH pricing applies to PH-based businesses) and pricing is exclusive of taxes.
Free (forever) – ₱0/mo: 1 chatbot, 30 message credits/mo,
Micro Business – ₱999/mo: 2 chatbots, 2,000 credits/mo, lead capture + appointment scheduling, Facebook integration
Small Business – ₱2,499/mo: 5 chatbots, 5,000 credits/mo, Facebook + Instagram, webhook/API integration
Business Pro – ₱4,999/mo: 10 chatbots, 10,000 credits/mo, WhatsApp + SMS (Twilio), visitor analytics, etc.
What happens after my free trial ends?
You can start with the Free plan (₱0/month) and upgrade anytime when you need more message credits, lead capture, appointment scheduling, or additional channels.
If you choose a paid subscription, it runs on a billing cycle and renews unless you cancel.
Can I cancel anytime?
Yes. You can cancel your subscription renewal through your account or by contacting support. Your plan will stop renewing after cancellation.
I'm not technical, can I use this?
Absolutely! You can setup your smart chatbot in 5 minutes and get it live in 10 minutes. Book a demo now and we'll show how easy it is.
How is this different from LetsChat / ManyChat / Chatfuel / other chatbots?
LetsChat/ManyChat/Chatfuel are great for rule-based flows. Easy Assist AI is built as an AI chatbot trained on your data (your services, pricing, policies, FAQs) and supports a broader set of business workflows like lead capture, appointment scheduling, live chat, and integrations depending on plan.
Can I control what it says?
Yes. You provide the service info, pricing, policies, and tone. You can update it anytime (promos, hours, menu changes).
Does it speak Tagalog?
Yes—English-first, but it naturally responds in Tagalog/Taglish when customers message that way.
Can it handle multiple branches?
Yes—if your business has multiple locations, you can structure the knowledge base by branch and guide customers accordingly.
Does it give medical advice?
It can be configured to avoid medical diagnosis and instead provide general guidance + recommend a consultation for anything sensitive.
Is it compliant with PH data privacy expectations?
You can configure what data is collected. We recommend adding clear consent language and only collecting what you need.
How fast can we launch?
Most beauty businesses can go live quickly once services, prices, and FAQs are added.
Can it work with my booking process?
Yes. Use your booking link, manual scheduling flow, or integrations via webhook/API.
What if the chatbot doesn’t know the answer?
It can ask follow-up questions, offer options, or route to your team with the customer’s details.
Can I track performance?
Yes—track inquiries, leads captured, and top questions to improve your content and offers.
What if my customers don't like talking to a bot?
That’s okay—Easy Assist AI supports Live Chat so customers can opt to talk to a human when needed. For Beauty & Aesthetics specifically, it also acts like a “front desk”: fast answers first, then smooth handoff for special cases.
Will this work with my existing booking system?
Yes. You have 2 common options:
- Use Easy Assist AI appointment scheduling (available starting Micro Business)
- Keep your current booking flow and let the chatbot collect details + guide clients to book, then for deeper automation use Webhook/API integration (available starting Small Business).
Still have questions? Chat with us now.
