What are EasyAssist AI's support hours?

Our human support team is available Monday to Friday, 9 AM to 6 PM PHT, but our AI assistant is available to help you 24/7.

Do you offer on-site consultations in the Philippines?

We primarily offer virtual demos across the Philippines, but on-site consultations can be arranged for enterprise clients in Metro Manila.

How quickly does your team respond?

Our AI responds instantly. For human escalations, we typically reply within 2 to 4 business hours.

Can I contact you via Facebook Messenger?

Yes! We encourage clients to message us on our official Facebook Page to see our AI in action.

Is there a contact number for technical support?

Technical support is handled via our ticketing system and live chat to ensure documented and efficient resolution.

Do you provide support in Tagalog?

Yes, our team and our AI assistants are fully bilingual in English and Tagalog/Taglish.

How do I request a feature?

You can send feature requests through our contact form or during your scheduled account review.

Where is your main office located?

We are a digital-first company based in Metro Manila, serving businesses throughout the Philippines.

Can I partner with EasyAssist AI as an agency?

Yes, we have a partnership program. Please select 'Partnership' in the contact form dropdown.

Is my inquiry kept private?

Absolutely. All inquiries are handled according to our Privacy Policy and the PH Data Privacy Act.

Get in Touch

Have questions? We're here to help. Reach out and let's discuss how Easy Assist AI can transform your business.

Send Us a Message

Chat with our AI assistant or connect with our team directly. We're here to help!

Contact Information

Choose the method that works best for you. We're available across multiple channels to ensure you get the support you need.

Email Us

For general inquiries and support support@easyassistai.com

Sales Inquiries

Speak with our sales team: sales@easyassistai.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PHT

Saturday: 10:00 AM - 4:00 PM PHT

Sunday: Closed

Our AI assistant is available 24/7 for immediate support!

Frequently Asked Questions

Quick answers to common questions

How quickly will you respond?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, use our live chat for immediate assistance.

Do you offer demos?

Absolutely! We'd love to show you how Easy Assist AI works. Contact us to schedule a personalized demo tailored to your business needs.

What if I need technical support?

Our technical support team is available via email and live chat. We also have comprehensive documentation at docs.easyassistai.com.

Can I schedule a call?

Yes! Send us a message with your preferred times, and we'll arrange a call with the right team member for your needs.

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Fairfax 2, California Garden Square

Mandaluyong, 1550 Philippines

127 Broadway Avenue

Toronto, ON M4P 1V4 Canada

support@easyassistai.com